Raise a concern

We very much hope that all of our members are happy and satisfied with all areas of SocialLads however if you are worried or feel you need to raise a concern, or make a complaint, we have a number of options available to contact us and we will endeavour to respond as swiftly as possible.

If an urgent concern should arise concerning safety during an activity or whilst at an event please discuss these immediately with your host or a member of the locations staff.

For less urgent concerns please discuss these with your host whom, we trust, will be able to respond quickly and remedy the situation satisfactorily. If they are unable to do so they will escalate your concern or complaint accordingly.

We understand that there may be an occasion where you may not feel comfortable to raise an issue with your host or may be unhappy with their response. In which case please contact the SocialLads admin team by calling 07817 408839 or emailing admin@SocialLads.co.uk 

Alternatively, please complete the form below and a member of our admin team will get back to you in due course.